News

Enroll Force Widens Reach with Sleek New Version of IP PBX

Software improvements ideal for distributed organizations, while new platform is targeted at all sizes of businesses

HUNTSVILLE, AL (Enroll Force) — December 7, 2008 — Enroll Force, LLC, the Enroll Force Company, today released an IP PBX, its new communication platform. The addition, designed for small to large organizations, is the most widely used communications system based on the latest advancements in the field, utilized by Enroll Force and strengthened by the contributions of benefit communications experience. IP PBX introduces features and enhancements that larger companies require for employee interaction. The system was designed specifically with the needs of benefits communication, highlighting the expanding market for the reduction in time and cost to any company nationwide.

The IP PBX product delivers the advanced functions typically associated with expensive, proprietary systems, but that also provide unique, innovative features that bridge the gap between your employees, the power of the knowledgeable Enroll Force® staff, and the insurance providers.

In this way, when individuals call, they can have useful information from internal company databases or external Web applications easily accessible, e.g., a licensed benefit agent sees the benefit(s) his/her caller has expressed interest in, a manager sees the log his caller has created, and an insurance carrier receives insurance enrollment(s) for his/her caller. It is these types of powerful features that drive the expansion of Enroll Force® target market, both up-market to larger businesses and down into the smallest organizations, which can truly benefit from this type of efficiency boost.

New features in the IP PBX software make it easier for administrators or resellers to set up larger systems more quickly than ever before. Bundling on Enroll Force's services makes for an even more reliable communications solution and saves valuable space in any office environment.

The IP PBX automates the time-consuming tasks associated with setting up a phone system for the larger organizations we're servicing and frees us up to focus on delivering even more value.

Highlights of IP PBX include:

Integrated phone management — Streamlined contact center without the need to manually address each application saves the administrator or integrator time.

Multi-level administration — Increases system security by giving some administrators access only to chosen areas of the phone system.

Call Recording — Verification and Voice Recorded Approval with insurance allows for quick processing rather than submitting many paper applications.

Call Monitoring — Lets administrators meet specifications and perform audits to satisfy service level agreements.

Call Detail Records — Every call is detailed in a log that is saved for auditing and verification, saving time during setup for employees of larger companies.

Call Routing (DID & ANI) — Calls are routed based on pre-defined logic concerning the nature of the call.

Database Integration — Options to connect to many sources including a database to integrate with existing solutions.
Predictive Dialer — Reach all your employees with a contact center to communicate directly and privately with individuals to make those important family decisions. Can handle up to 9,000 simultaneous calls for employee awareness or to drive employees to the phones.

VoIP ready — No extra phone lines or trunks for your business.

"Enroll Force has always led the pack when it comes to providing next-generation features that elevate benefit communications into an inherently connected, more powerful communications platform. With the latest release of IP PBX we're addressing a real need to provide solutions to small and larger organizations as they become increasingly interested in what technologies, and voice over IP, can do for them. And the release of the Benefits Contact Center shows that the technology that appeals to the big boys can be affordable for even a small home office" says Wes Hamby, CEO of Enroll Force.

About Enroll Force
Enroll Force, LLC. is the innovative force leading benefits communications and administration through the most advanced telephony and enrollment technology available. Since its founding, Enroll Force has become the alternative to proprietary benefits communication providers, with offerings that cost as much as 100 percent less than competitors. Enroll Force offers services free to clients who take advantage of its enrollment and benefits communication services. The company's product line includes a wide range of benefits administration tools and resources to enable Brokers, Insurance Carriers, and Human Resource Departments to implement turnkey solutions or to design their own communications services. More information is available at www.EnrollForce.com.

The Enroll Force logo and Enroll Force are trademarks of Enroll Force, LLC. All other trademarks are property of their respective owners.